Refund Policy

1. Free Trial

We may offer a free trial period for our services, allowing you to explore the features before committing to a subscription. Refunds do not apply to free trial periods.

2. Right of Withdrawal

As a consumer within the European Union, you have the right to withdraw from a contract within 14 days of your subscription start date without providing any reason.

To exercise your right of withdrawal, you must notify us at:

by providing a clear declaration (e.g., an email) of your decision to withdraw from the contract.

3. Refund Eligibility

Refunds are issued under the following conditions:

• For subscriptions canceled within the 14-day withdrawal period, a full refund will be issued.
• For payments made after the withdrawal period, refunds are not guaranteed but may be provided at our sole discretion in exceptional cases, such as a documented failure of the service.

4. Non-Refundable Scenarios

• Payments for partially used subscription periods.
• Refunds for technical issues not reported to our support team within a reasonable timeframe.
• Custom integrations, consultations, or other non-recurring services provided alongside the subscription.

5. Refund Process

If eligible for a refund, it will be processed within 14 days of receiving your withdrawal request. Refunds will be made using the same payment method as the original transaction unless otherwise agreed.

6. Cancellation Policy

You can cancel your subscription at any time through your account settings. The cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred. However, no partial refunds will be issued for unused portions of the subscription period.

7. Contact Us

For any questions about this refund policy or to request a refund, please contact our support team at: funnely.s@gmail.com